Important - We are still having issues with Patient Access and being able to fully access your records. We apologise for the delay in rectifying this but it is a National problem that is being looked into by higher management. As soon as we have any update, we will let patients know via our website. Many thanks for your patience. Ellie, Office Manager
Neston Road, Willaston, CH64 2TN
Telephone: 0151 327 4593
Sorry, we're closed
Willaston Surgery PPG Meeting 27.02.2023 – Minutes Wirral Carers E-Newsletter March 2023 HRT Prepayment Certificate Wirral Carers Newsletter January 2023 Pharmacies Open over the Christmas Break 2022 Carers Newsletter – Wirral – December 2022 Carers Newsletter November 2022 WIRED eNewsletter October 2022 Patient Participation Group Meeting 17.10.2022 Blood Test Appointments at the Countess of Chester Hospital
VOTED NUMBER SURGERY IN CHESHIRE 2019!!!!
There is suitable access for disabled patients plus a fully equipped disabled toilet. Whilst our Treatment Room is on the first floor, with prior notice, arrangements can be made for disabled patients to be seen on the ground floor by a member of the nursing team.
If you require a downstairs surgery please inform the reception team at the time of appointment booking.
All Doctors, Nurses and staff at the Practice are bound by strict rules of confidentiality. Your medical records are accessed by Practice personnel to record and retrieve relevant information in relation to your healthcare.
Patients have a right to see letters being sent out on their behalf from the Practice. You can request a copy via the Practice Manager. Under the Data Protection Act 1998 you have a right to request to view your medical records for which a charge would be made. For further information, click on the link below:
or contact the Head of Information Governance on 01244 397384
We adopt a ZERO TOLERANCE approach to any form of verbal or physical abuse to any member of our staff or general public whilst on our premises. Where Practice staff consider it appropriate, the Police may be called and / or the patient removed from our medical list.