Important - We are still having issues with Patient Access and being able to fully access your records. We apologise for the delay in rectifying this but it is a National problem that is being looked into by higher management. As soon as we have any update, we will let patients know via our website. Many thanks for your patience. Ellie, Office Manager

Willaston Surgery

Neston Road, Willaston, CH64 2TN

Telephone: 0151 327 4593

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These can be ordered at the surgery in person, by letter or by emailing the surgery. We require 3 working days to process any requests before they can be collected (if received when the surgery is closed the next working day counts as the received day hence the prescription will be ready for collection the day after. Please also note we do not process prescriptions over the weekend).

Alternatively, these can be ordered on line via “Patient Access” but to use this facility you must obtain details and a password from a member of the reception team and produce 2 forms of ID, one photo and one proof of address.

If you already have your login details please click on the link below to login:

We also to accept repeat prescriptions via email – Please note requests by email will be processed in the same way. Simply send an email with your name, address, D.O.B and the repeat items you require.

Please note – we do not take repeat requests over the telephone.

Opening Times

  • Monday
    08:00 until 18:30
  • Tuesday
    08:00 until 18:30
  • Wednesday
    08:00 until 18:30
  • Thursday
    08:00 until 18:30
  • Friday
    08:00 until 18:30
  • Saturday
    All other times “Out-of-Hours Service” applies
  • Sunday
    All other times “Out-of-Hours Service” applies
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