Willaston Surgery

Willaston Surgery

Neston Road, Willaston, CH64 2TN

NHS

Telephone: 0151 327 4593

Fax: 0151 327 8618

wcccg.willastonsurgery@nhs.net

Online Access

Willaston Surgery offers our patients access to online appointment booking, online ordering of repeat prescriptions and online access to summary information from their records (including medications, allergies and adverse reaction in the first instance). There are additonal services being added to this and will go live on the 31st March 2016, these include Lab results,Immunisations, Problems and Consultations. Leaflets will be available from the practice shortly detailing the requirements. Please note we will require at least 48hours notice from when you request increased access to it being enabled. All requests will go through a screening process by your GP and it is at their discretion if the access is granted. GP’s may feel it is not in the patients best interest to have access to such information as it could have an impact on current physical/mental health. There are also other factors to be considered and your GP can discuss this with you if need be.

Online access to your summary information

By accessing online medical services, you will have access to summary information from your records, including medications, allergies and adverse reactions). Again, this will extend to further information being made available to patients from 31st March 2016.

Online Appointments 

By accessing online booking of appointments, you can book appointments directly into our appointments system. There are a number of appointments available on each clinic.  This will avoid having to wait on the phone or come into the surgery.

Online Repeat Prescriptions 

Do you require a repeat prescription?  If the answer is yes, the Willaston Surgery offers online requests for repeat prescriptions. In order to use the service you first need to be issued with a username and password.

How do I get access?

In order to use the service you first need to be issued with a username and password. You can request this by calling into the surgery. From the 31st March 2016 you will be required to produce two forms of ID, one photographic and one proof of address, this is due to the increased access being offered.

Update Your Details

It is important that we have up-to-date contact details for you – in case we need to get in touch. If your details change please inform the practice. Alternatively if you have signed up for our online appointments or repeat prescriptions service you can update your contact details online also.

Where do I go for further information?

Should you have any questions about registering for online medical services at the Willaston Surgery, please contact the Surgery on 0151 327 4593.

From April 2015:  Plan to Meet GMS / PMS 2015-16 Contractual Requirement for Patient Online Service

This practice plans to offer the facility for patients to view online, export or print detailed coded information held in their own records from March 2015.

These dates are subject to the necessary NHS GP systems and software being available to the practice.

This practice currently offers the facility for patients:

  • to book, view, amend, cancel and print appointments online
  • to order online, view and print a list of their repeat prescriptions for drugs, medicines or appliances
  • to view online, export or print summary information from their record, relating to medications, allergies, adverse reactions and any other items agreed between the practice and individual patient

We will publicise and promote our online services to our practice’s patients through the practice website, practice waiting room leaflets, posters and the Patient Participation Group.

Update your details

Order your prescriptions

Patient Participation Group

Annual Practice Survey

Download Practice Leaflet

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Online Appointment Booking

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Friends & Family Test

  • We would like you to think about your recent experiences of our service.

Opening Times

  • Monday
    8.00am - 6.30pm
  • Tuesday
    8.00am - 6.30pm
  • Wednesday
    8.00am - 6.30pm
  • Thursday
    8.00am - 6.30pm
  • Friday
    8.00am - 6.30pm
  • Saturday
    Open from 9.00am to 12.00pm. All other times “Out-of-Hours Service” applies
  • Sunday
    Open from 9.00am to 12.00pm. All other times “Out-of-Hours Service” applies