Important - PATCHS has now gone live for Willaston Surgery, please follow the link to register and this can be used to contact the surgery with requests: https://patchs.ai/practice/thewillastonsurgery
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Latest News:
Willaston Surgery PPG Meeting 27.02.2023 – Minutes Wirral Carers E-Newsletter March 2023 HRT Prepayment Certificate Wirral Carers Newsletter January 2023 Pharmacies Open over the Christmas Break 2022 Carers Newsletter – Wirral – December 2022 Carers Newsletter November 2022 WIRED eNewsletter October 2022 Patient Participation Group Meeting 17.10.2022 Blood Test Appointments at the Countess of Chester Hospital
Please contact either Ellie the Office Manager or Kate the Practice Manager to raise a concern and let us try to resolve it for you. If at that point, you are still not satisfied with the outcome, please see below:
Informal Complaint
Email: FAO Ellie Malam Office Manager cmicb-cheshire.willastonsurgery@nhs.net
or call 0151 327 4593
Formal Complaint
Email: Cwp.complaints@nhs.net
Phone: 01244 393 145 or 01244 393 163
In writing:
Freepost RRBA UEGB AZJA
Complaints Team,
Trust Headquarters
Redesmere
Countess of Chester Health Park
Liverpool Road
Chester
CH2 1BQ