Willaston Surgery

Neston Road, Willaston, CH64 2TN

Telephone: 0151 327 4593

cmicb-cheshire.willastonsurgery@nhs.net

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Complaints & Comments

Please contact either Ellie the Office Manager or Kate the Practice Manager to raise a concern and let us try to resolve it for you. If at that point, you are still not satisfied with the outcome, please see below:

Informal Complaint

Email: FAO Ellie Malam Office Manager cmicb-cheshire.willastonsurgery@nhs.net

or call 0151 327 4593

Formal Complaint

Email: Cwp.complaints@nhs.net

Phone: 01244 393 145 or 01244 393 163

In writing:

Freepost RRBA UEGB AZJA

Complaints Team,

Trust Headquarters

Redesmere

Countess of Chester Health Park

Liverpool Road

Chester

CH2 1BQ

Opening Times

  • Monday
    08:00 until 18:30
  • Tuesday
    08:00 until 18:30
  • Wednesday
    08:00 until 18:30
  • Thursday
    08:00 until 18:30
  • Friday
    08:00 until 18:30
  • Saturday
    CLOSED
    All other times “Out-of-Hours Service” applies
  • Sunday
    CLOSED
    All other times “Out-of-Hours Service” applies
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