Important - PATCHS has now gone live for Willaston Surgery, please follow the link to register and this can be used to contact the surgery with requests: https://patchs.ai/practice/thewillastonsurgery

Willaston Surgery

Neston Road, Willaston, CH64 2TN

Telephone: 0151 327 4593

cmicb-cheshire.willastonsurgery@nhs.net

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Latest News:

Willaston Surgery PPG Meeting 27.02.2023 – Minutes Wirral Carers E-Newsletter March 2023 HRT Prepayment Certificate Wirral Carers Newsletter January 2023 Pharmacies Open over the Christmas Break 2022 Carers Newsletter – Wirral – December 2022 Carers Newsletter November 2022 WIRED eNewsletter October 2022 Patient Participation Group Meeting 17.10.2022 Blood Test Appointments at the Countess of Chester Hospital

Complaints & Comments

Please contact either Ellie the Office Manager or Kate the Practice Manager to raise a concern and let us try to resolve it for you. If at that point, you are still not satisfied with the outcome, please see below:

Informal Complaint

Email: FAO Ellie Malam Office Manager cmicb-cheshire.willastonsurgery@nhs.net

or call 0151 327 4593

Formal Complaint

Email: Cwp.complaints@nhs.net

Phone: 01244 393 145 or 01244 393 163

In writing:

Freepost RRBA UEGB AZJA

Complaints Team,

Trust Headquarters

Redesmere

Countess of Chester Health Park

Liverpool Road

Chester

CH2 1BQ

Update your Details

Order your Prescriptions

Patient Participation Group

Annual Practice Survey

Download Practice Leaflet - Currently being updated

Online Appointment Booking - NOW AVAILABLE!

Friends and Family Test

Care Hub

NHS App

Private and Non-NHS Work

Opening Times

  • Monday
    08:00am to 06:30pm
  • Tuesday
    08:00am to 06:30pm
  • Wednesday
    08:00am to 06:30pm
  • Thursday
    08:00am to 06:30pm
  • Friday
    08:00am to 06:30pm
  • Saturday
    CLOSED
    All other times “Out-of-Hours Service” applies
  • Sunday
    CLOSED
    All other times “Out-of-Hours Service” applies

Useful Links

NHS 111
NHS Choices
Patient UK
Care HUb
NHS A-Z Conditions
Find Local Services
Live Well
SurgeryWeb

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